Services

Because exceptional service drives success.

At Valoris CX, we provide world-class call center solutions tailored to help businesses enhance customer experiences, drive sales, and optimize support processes. Our multilingual, 24/7 service ensures that your customers receive the assistance they need—whenever and wherever they need it. Explore our core services below:

Our Expertise

Customer Service

24/7 inbound and outbound support
Order processing and tracking
Complaint resolution and escalation management
Multilingual assistance for global reach

Email & Chat Support

Prompt email handling and ticket resolution
Live chat support for instant assistance
Automated and AI-enhanced responses
Personalized interactions for improved customer experience

Sales & Marketing

Outbound sales calls and follow-ups
Lead generation and qualification
Cross-selling and upselling opportunities
Customer retention and loyalty programs

Technical Support

Tier 1 and Tier 2 technical support
Software and hardware troubleshooting
Remote assistance and diagnostics
Knowledge base management and self-service solutions

Back Office Support

Data entry and processing
Document verification and management
Order fulfillment and transaction processing
Compliance and regulatory support

Social Media & Community Management

Social media monitoring and engagement
Responding to inquiries and comments
Reputation management and crisis handling
Content moderation and community building

“At Valoris CX, we are committed to delivering excellence in every interaction.”